Step 1: Search for Credentials Manager

From the Windows Taskbar, Click > Search and type "Credentials Manager" or "Windows Credentials Manager" or "Manage Windows Credentials". Click > Manage Windows Credentials.

Alternatively, you can go to Search > Control Panel > Credentials Manager.

Windows Search results showing "Manage Windows Credentials" as the best match in the taskbar search.

Control Panel showing "Credential Manager" highlighted among All Control Panel Items — the alternative access method.

Step 2: Select Windows Credentials

From the Windows Credentials Manager window, Click > Windows Credentials.

Step 3: Add a New Credential

Then Click > Add a Windows Credential.

Credential Manager window showing "Windows Credentials" tab highlighted and the "Add a Windows credential" button.

Step 4: Enter the Network Address

Enter connect.cfibilling.com in the Internet or Network Address field.

Step 5: Enter the User Name

Enter CFIBILLING\XX1 (where XX is the dealer code and the user number) in the User Name field.

Step 6: Enter the Password

Enter the User Password in the Password field. This is your EXTERNAL password.

Step 7: Save the Credential

Click > OK to save the credentials.

"Add a Windows Credential" dialog showing connect.cfibilling.com in the network address field and CFIBILLING\User Name in the user name field.

Step 8: Edit the Remote Desktop Connection

Find the RDP connection icon for Cornerstone then > Edit the Remote Desktop Connection.

Windows 10: Right click the RDP Connection icon, then left Click > Edit.
Windows 11: Right click the RDP Connection icon, then left Click > Show More Options > Edit.

Step 9: Enter the Computer Address

Enter connect.cfibilling.com in the Computer field.

Step 10: Enter the User Name

Enter CFIBILLING\XX1 (where XX is the dealer code and the user number).

Step 11: Uncheck "Always Ask for Credentials"

UNCHECK the option labelled "Always ask for credentials".

Step 12: Save the Connection

Click > Save.

Remote Desktop Connection dialog showing connect.cfibilling.com in the Computer field, CFIBILLING username, and the "Always ask for credentials" checkbox highlighted for unchecking.

Step 13: Connect to Cornerstone

Click > Connect. If everything was set up correctly you should connect directly to Cornerstone and Alarmwin. The user now needs to enter their internal User ID and Password.