Setting Different Credit Card vs ACH Payment Limits in AlarmPayments

Modified on Wed, 29 Apr at 8:23 PM

Overview

Cornerstone now offers the option to set different payment limits for Credit Card versus ACH transactions in AlarmPayments.com. This article explains how payment limits work, what happens when a limit is exceeded, and how to get your limits configured.

How Payment Limits Work

You can configure separate maximum payment amounts for each payment type in AlarmPayments.com:

Payment Type	Limit Setting
Credit Card	Card Limit
ACH (bank transfer)	ACH Limit

This allows you to manage transaction sizes and reduce risk according to your business needs by applying different thresholds to each payment method.

When a Limit Is Exceeded

If a user attempts to submit a payment that exceeds the configured limit, the following will occur:

A popup message is displayed containing your custom ACH / Card Limit Msg text.
The payment is blocked — the user cannot move forward until they reduce the payment amount to within the configured limit.

⚠️ IMPORTANT

The popup message text shown to users comes from your custom ACH / Card Limit Msg field. You can provide this message text when contacting Cornerstone to configure your limits (see below).

Setting Up Different Limits

Payment limits are configured by the Cornerstone team on your behalf. Follow the steps below to get your limits set up:

Determine your desired limits for each payment type — decide on a maximum amount for Credit Card payments (Card Limit) and a maximum amount for ACH payments (ACH Limit).
Contact Cornerstone to request that the settings be updated in your database.
Provide your custom limit message text (optional) — this is the message your customers will see if they exceed a limit.

Cornerstone will configure these limits on your behalf once your request is received.

You may also find the following articles helpful when working with payments in AlarmPayments.com:

How to Set Up Autopay on a Customer Account — for configuring AutoPay recurring charges on a customer account.
Using Auto-Fill Payment Info on AlarmPayments.com — for automatically populating a customer's payment details when launching the AlarmPayments portal from Cornerstone desktop software.

Need Additional Help?

Our Customer Success team is here to assist you.

Phone: 847-405-9517 x1
Email: customer.success@alarmbills.com