See if Customer Paid Through Cornerstone

There are a few ways to confirm a customer's payment depending on how they paid.

For Payments Made Via AlarmPayments.com

1. Go to the customer's account.

2. Click Invoice History.

3. Check for a blue "A" next to the invoice. This indicates a pending transaction.

For Payments Made Via Check

You can use either the Check Ledger or the Cash Receipts report.

Method 1: Check Ledger

1. Click Reports.

2. Click the Financial Tab.

3. Select Check Ledger.

4. Enter the Date Range.

5. Enter the Check Number.

6. Check the Prepaid Credit Box.

7. Click Run.

Method 2: Cash Receipts

1. Click Reports.

2. Click the Financial Tab.

3. Select Cash Receipts.

4. Enter the Date Range.

5. Filter for the specific customer.

6. Click Run.