View Payment Info on Closed Account

Modified on Thu, 16 Apr at 5:51 PM

How do I access my Recurring Charges?

Your recurring charges are accessible directly from your customer account dashboard. Once logged in, navigate to Recurring Charges to see a full list of all charges associated with your account.

Log in to your customer account.
From the dashboard, navigate to and click on Recurring Charges.

How do I view the details of a specific recurring charge?

From the Recurring Charges list, you can select any charge to view its full details. Follow the steps below to open a specific charge record.

In the list of charges, highlight and select the specific charge you want to view.
Click View to open the details of the selected charge.

How do I view autopay transaction details for a recurring charge?

If a recurring charge is set up with autopay, you can access the full transaction data through the edit icon within the charge detail view.

Open the charge detail by following the steps in the section above.
If the charge is set up with autopay, click the pencil icon to see the full data for that transaction.

How do I exit a charge record and return to the previous screen?

When you have finished reviewing a charge, you can close the detail view and return to the Recurring Charges list at any time.

To exit and return to the previous screen, click Cancel.

⚠️ IMPORTANT

Clicking Cancel closes the charge detail view and returns you to the previous screen — it does not cancel the recurring charge itself.

Need Additional Help?

Our Customer Success team is here to assist you.

Phone: 847-405-9517 x1
Email: customer.success@alarmbills.com