Why Does an Invoice Show Paid Before the Payment Post Date

Modified on Thu, 23 Oct at 1:41 PM

If an account is on autopay, the invoice will show a future posted PAID invoice in the invoice history.

How to Review Payment Details

  1. From the customer account, click Invoice History.

  2. Highlight and select (or double-click) the invoice.

  3. Click Payments to review details.

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