The zip code used on an invoice depends on whether the customer has a separate "Bill-To" address set up.
Scenario 1: Account HAS a Separate "Bill-To" Address
If a customer has a specific "Bill-To" address, it will always override the main address on the invoice.
Go to the Customer Record.
Click the Email/Misc Tab.
Find the Bill To Zip field and edit the zip code.
Click OK to save your changes.
Scenario 2: Account does NOT have a "Bill-To" Address
If the "Bill-To" address fields are blank, the system will use the main address from the "General" screen.
Go to the Customer Record.
On the General Screen, find and edit the main Zip Code field.
Click OK to save your changes.
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