Using the Recurring Batch Reprint Utility

Overview

If you prefer to print and mail your own invoices, the Recurring Batch Reprint utility allows you to batch-print recurring invoices to your local printer. To use this workflow, customer RMR charges must be set to No Print so that invoices are generated but not automatically sent to Cornerstone's print service. You can then use the Recurring Batch Reprint utility to print those invoices on demand.

Prerequisites

Before using the Recurring Batch Reprint utility, confirm the following:

•  Each customer's RMR charges must have the Billing Method set to No Print (not Printer).

•  You must have administrative rights to access the Utility menu. Contact your supervisor for access if needed.

•  Know whether you are accessing Cornerstone via RDP Desktop or RDP Web, as the print output behavior differs between the two.

⚠️ Important: Please make sure you set the RMR charges correctly. If you select Printer instead of No Print, the invoice will be printed and mailed from Cornerstone's print service and you will be charged for the mailed invoice.

Part 1: Setting Up the Recurring Charge

Each customer's RMR charge must be configured with the No Print billing method so that invoices are generated but held for local printing. Follow the steps below to configure this setting.

Step 1: Open the Customer Record

From the main Cornerstone screen, click Customers. Highlight the customer, then click Change or double-left-click the customer record to open it.

Step 2: Navigate to Recurring Charges

Inside the Customer Maintenance screen, click Recurring Charges.

Step 3: Insert or Edit the RMR Charge

Either INSERT a new RMR charge or EDIT / CHANGE an existing one. Set up the RMR charge as normal — select a code, set the next date, and configure any other required fields.

Step 4: Set the Billing Method to No Print

Under Billing Options, click the Billing Method dropdown and select No Print. Then click OK to save the RMR charge.

Part 2: Finding the Correct Billing Date Range

Before running the Recurring Batch Reprint, run an Invoice History report to confirm the exact date your customers were billed. Billing typically occurs on the 2nd, 12th, 22nd, or 28th of the month.

Step 5: Open the Invoice History Report

Go to Reports > Financial (tab) > Invoice History report.

Step 6: Configure and Run the Invoice History Report

Enter the date range for Invoiced Dated From / To. Set Invoice Type to RECURRING. Then click Run Report.

Step 7: Note the Billing Date from the Report Results

Review the report results to confirm the date the last recurring invoices were generated. In the example below, the last recurring invoices were generated on 6/28/26. You will use this date when entering the date range in the Recurring Batch Reprint utility.

Part 3: Using the Recurring Batch Reprint Utility

You will need administrative rights to access the Utility menu. Contact your supervisor for access if you do not currently have it.

Step 8: Open the Recurring Batch Reprint Utility

From the main Cornerstone screen, click Utilities, then click Recurring Batch Reprint.

Step 9: Enter the Invoice Date Range

In the Recurring Invoice Batch Print dialog, enter the date range that the invoices were generated in the Print Invoices Dated From and To fields. In the example, this is 6/28/26 to 6/28/26.

Step 10: Select the Paymethod

From the Paymethod dropdown menu, select No Print.

Set the Payment Status and Print Status as All.

Step 11: Select the Invoice Type Limiter (Optional)

The Invoice Type Limiter field is optional and determines how Master/Feeder invoices will be handled. If you leave this option blank, all invoices will be printed to a consolidated PDF — one large PDF file containing all invoices. The other options are:

Master/Feeder – ONLY — This will print just the Master/Feeder invoice.

Master/Feeder – EXCLUDE — This will omit the Master/Feeder invoices and only print standard Recurring Invoices.

Step 12: Run the Report

The Send To Destination field will default to Print. You do not need to change this setting. Click Run Report to generate the consolidated PDF.

Part 4: Print Output — RDP Desktop vs. RDP Web

How the consolidated PDF is delivered depends on whether you are accessing Cornerstone via RDP Desktop or RDP Web.

RDP Desktop

If using RDP Desktop and Uniprint, the consolidated PDF will be sent to Uniprint. You will either have the preview window open — click Print or Quick Print — or the print job will be sent directly to your default printer, depending on your Uniprint settings.

RDP Web

If using RDP Web, a file called REPORT.PDF will begin to download. You can use Save As to choose a name for the PDF and select where to save it on your computer.

Was this article helpful?

Need Help?

Our Customer Success team is here to assist you.

Email: customer.success@alarmbills.com

Phone: 847-405-9517 x1