Setting Customer-Specific Product or Recurring Invoice Net Terms

Overview

This article explains how to override the default net terms for a specific customer account. You can set separate net term overrides for both P (Payments) and R (Recurring) invoice types directly from the Contracts / Rates tab. Note that once an invoice has already been generated, its net terms cannot be changed retroactively.

Steps to Change Net Terms for a Specific Customer

1. Open the customer account.
2. Click the Contracts / Rates tab.
3. At the bottom of the window, click the P Net Terms Override drop-down box and select the desired net term.
4. At the bottom of the window, click the R Net Terms Override drop-down box and select the desired net term.

The screenshot below shows the location of the Net Terms Override fields on the Contracts / Rates tab:

The available choices for both the P and R Net Terms Override drop-down boxes are shown below:

⚠️ IMPORTANT

Once an invoice has been generated with a specific Net Term pattern, the invoice Net Term cannot be changed for that specific invoice.

Need Additional Help?

Our Customer Success team is here to assist you.

Phone: 847-405-9517 x1
Email: customer.success@alarmbills.com

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