How to Stop a Customer's Email Invoice

You can stop a customer from receiving invoices via email by changing the billing method or by toggling the email copy setting.

1. From the customer account, click Recurring Charges.

2. Highlight and select, or double-click, the charge.

3. If the Billing Method is set to "Email," use the dropdown menu to select an alternate method.

4. If Email Copy is toggled to "Primary," "Secondary," or "Both," use the dropdown menu and select Email Copy: None.