Overview
This guide explains how to run an Open Balance Statement for a customer account in Cornerstone Billing Solutions. An Open Balance Statement provides a summary of outstanding balances and is generated directly from the customer's Invoice History using the Print Options menu. Use this process when you need to review or share a customer's current open balance details.
Steps to Run an Open Balance Statement
Follow the steps below to generate an Open Balance Statement from a customer account.
- Navigate to the customer account. Open the relevant customer record in the system.
- Click Invoice History. This opens the list of invoices associated with the account.
- Click Print Options. Locate and click the Print Options button within the Invoice History screen.
- Click Open Balance Statement. Select Open Balance Statement from the Print Options menu.
- Select the appropriate filters. Choose the filters that apply to the statement you need to generate.
- Click Run. Click Run to generate and display the Open Balance Statement.
Need Additional Help?
Our Customer Success team is here to assist you.
Phone: 847-405-9517 x1
Email: customer.success@alarmbills.com
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