Overview
You can now text a technician directly from the service ticket, streamlining communication and improving response times for service-related coordination.
Key Benefits
- Instant Communication - Reach technicians immediately without leaving the ticket screen
- Streamlined Workflow - Send updates, questions, or instructions directly from where you're working
- Improved Coordination - Keep service dispatch and technician communication in one place
- Time Savings - No need to switch between applications or look up phone numbers
How It Works
This feature allows you to send text messages to technicians directly from within the service ticket interface, making it easy to:
- Notify technicians of schedule changes
- Provide additional service details or customer information
- Ask questions about service progress
- Coordinate arrival times or follow-up visits
Need Help?
Still have questions? Contact Cornerstone Holding Co. 847-405-9517 or email us customer.success@alarmbills.com
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