How to Stop a Recurring Charge

To stop a recurring charge, you must enter a stop date in the customer's account.

1. From the customer account, click the Recurring Charges tab.

2. Highlight and select the charge(s) you want to stop.

3. Click the calendar icon for the Stop Date field.

4. Enter the desired date.

5. Click OK.

6. Click OK to save the changes.

Important Note: If you want to prevent the next invoice from being generated, the stop date must be at least one day prior to the current Next Date. If the stop date is on or after the current Next Date, Cornerstone will still generate the next invoice for that customer.