Software Update - July 13th 2025

• Updated Cornerstone to use new Knowledge base - New URL Support : Cornerstone Billing Solutions Help Desk
  
  
• Customer Contracts Tip Sheet added. Go to Help > Tip Sheets. Then search for Contracts.
  
  
• Security Administration - Utilities > Security Administration - Now shows if a user has mobile app access.
  
  
  
  
• Calendar Reminders - Added the option to convert multiple reminders into tickets using tag feature.
  
  
  
  
• Customer > Recurring Charge Profile - In rare instances when changing the billing method on an RMR charge to PRINTER, and the previous billing method was a credit card, and a user changes the billing method from PRINTER to another pay method could cause and error message to show - TEMP: Account Field Blank, Not Valid. Click OK. - Fixed
  
  
• Cash Receipts Posting Screen - Added additional logging. Log record is written when a user changes CHECK DATE, CHECK NUMBER, and POST DATE.
  
  
• Customer > Address Validation - USPS updated their API to new version. Updated Cornerstone to follow USPS API Guidelines.
  
  
• Customer File Maintenance - Corrected address field tabbing order.
  
  
• Ticket > Create Invoice > Undo Invoice - Issue with undo function not clearing all items correctly. Resulting in duplicate items. - Fixed
  
  
• Set Company Header > Late Fees Setup - Dealer request to add additional tracking when users make changes to the late fee settings. See Report > Activity > User Log. For a record of changes made in the system.

Need Help?

Still have questions? Contact Cornerstone Holding Co. 847-405-9517 or email us customer.success@alarmbills.com