Inactivate an Employee

Overview

This guide explains how to mark an employee as inactive in Cornerstone. There are two ways to do this — via the Employee Profile or via Security Administration. Both methods achieve the same result. After completing either option, there is a required final step to notify Cornerstone so that the employee's external login can be disabled and their email removed from your company's communications.

This article is intended for alarm dealer administrators who manage employee access in Cornerstone.

Option 1 — Security Administration

Use these steps to inactivate an employee from within Security Administration.

1. Click > Utilities from the main Cornerstone menu.
2. Click > Security Administration.
3. Highlight and select the employee, or double-click their record to open it.
4. Check the 'Inactive' box.
5. Click OK to save.
   
   

Option 2 — Via Employee Profile

Use these steps to inactivate an employee from within their Employee Profile.

1. Click > Utilities from the main Cornerstone menu.
2. Click > Employee Profiles 
3. Double-click or highlight and click > Change
4. Put a check in Inactive?
   
   
   

⚠️ IMPORTANT — Required Final Step

After inactivating the employee in Cornerstone, you must email Cornerstone to notify us that the employee is no longer with your company. This allows us to disable their external login and remove their email address from communications with your team. Send your notification to customer.success@alarmbills.com.

Need Additional Help?

Our Customer Success team is here to assist you.

Phone: 847-405-9517
Email: customer.success@alarmbills.com

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